FAQ
What is your Cancellation Policy?
Extra Trash Policy
In circumstances where you have extra trash, we will ONLY collect it under our new policy below:
- Customer must call, schedule and prepay for any extra trash outside the cart to be collected at 225.363.9053
- ALL extra trash outside of the cart MUST be bagged Bags cannot weigh more than 25 lbs each
- Minimum charge of $25.00 for up to 5 bags, additional bags are $5.00 each
- If you do not call and schedule the extra trash pickup, the extra trash outside of the cart WILL NOT be collected
What should I do if my trash cart needs to be repaired?
If your cart needs to be repaired, please contact us and let us know what is damaged on the container so we can schedule a repair or have it replaced. This is only applied to the Trash Rangers supplied containers. However, any other damages not caused by our company (Lost/Stolen cart, vehicle damage, fire damage) will require a replacement cart fee of $95.00 per cart.
Where to place your cart
When you place your cart out for service please make sure it is within 3ft from the road, 3ft away from any obstacles (mailboxes, utilities, vehicles other objects) and 2ft away from other Trash Rangers Carts. Failure to do so could cause interruptions in service.
What is not accepted for trash collections?
We cannot accept the following items for pick up:
Dirt, mulch, construction debris, waste generated by a private contractor (remodeling, landscaping), Rocks, motor oil, cooking oil, gasoline, bricks, tile, concrete, liquid paint, fertilizer, chemicals, tires.
We accept household garbage only. Carts can not exceed 50 pounds.
Is there a set time for collection?
No, routes change each week with the addition of new customers. Please place cart out the night before your scheduled pickup day to ensure you are not missed.
What if I start in the middle of a quarter?
Your service will be prorated based on the day you start service.
What size are your trash carts?
Our carts are industry standard 96 Gallon Carts.
Can I have more than one cart for service?
Yes, Additional 96 Gallon carts are available for $48.00 each per quarter.
Why Choose Us?
Our customers are our most valuable asset. Our team is dedicated to helping you with all your waste management needs. We work directly with you to understand your specific needs and customize our services to fit them. Contact us today to get started.
Get in Touch
Are you looking to start a new service or resolve any issues you may have with your existing services? Get in touch with us today to talk to a Trash Rangers professional.
Reliable Service
No Yearly Contracts
Great Low Prices
No Hidden Fees
No Trash Carts to Purchase or Repair
